Prashobh Chandralayam Appointed as Vice President & Global Leader – GCC at Kyndryl | Redefining the Future of Global Capability Centers, Digital Transformation & Inclusive Leadership
Setting the Stage for a New Era of GCC Leadership
In September 2025, Prashobh Chandralayam stepped into the role of Vice President & Global Leader – GCC at Kyndryl, the world’s leading IT infrastructure services and digital transformation powerhouse. Based in Bangalore — a city synonymous with global talent and innovation — Prashobh now leads the strategic vision for Kyndryl’s Global Capability Centers (GCCs), which are rapidly evolving from traditional delivery hubs into innovation engines, talent incubators, and business accelerators for some of the world’s largest enterprises.
His appointment marks a turning point in how distributed and collaborative teams are conceived, built, and scaled. In a world defined by AI, automation, and hybrid workplaces, GCCs have become the beating heart of enterprise agility and resilience — and under Prashobh’s leadership, Kyndryl is poised to reimagine what GCC excellence means in the 21st century.
A 25+ Year Journey of Impact and Transformation
Prashobh’s career reads like a roadmap of India’s and the world’s technology evolution over the last quarter century:
- Kyndryl: Leading GCC strategy globally, integrating talent, digital operations, and AI-enabled delivery for next-gen customer outcomes.
- IBM India Private Limited: Across a series of senior leadership roles — Executive Director & Partner, Associate Director, and Commercial Markets Leader — Prashobh was instrumental in shaping IBM’s Application Management Services (AMS) and digital consulting footprints.
- Tech Mahindra / Mahindra Satyam: Oversaw Aerospace & Defence sector growth in South Asia, deepening Mahindra Satyam’s reputation in complex technology domains.
- SAS India: Evangelized business intelligence and data warehousing solutions before analytics became mainstream in India.
- Tata Infotech / TCS: Managed BI products and strategic deals during a pivotal period of mergers and globalization.
- Software Consultancy Group: Launched his leadership journey managing software sales and customer relationships.
This diverse experience across global technology leaders has given Prashobh a 360-degree view of what it takes to scale enterprises, mentor cross-functional teams, and deliver high-value transformation at scale.
Transforming GCCs into Engines of Innovation
Prashobh’s mission at Kyndryl is ambitious: to elevate GCCs from operational support units into full-fledged centers of excellence and innovation. His strategy focuses on:
- Digital & AI Integration: Embedding analytics, AI, and cloud-native solutions into every GCC function.
- Global Talent Networks: Harnessing the power of distributed teams across time zones to accelerate delivery, innovation, and customer value.
- Industry-Specific Centers of Excellence: Creating GCCs dedicated to BFSI, life sciences, retail, and energy — tailored to each vertical’s needs.
- End-to-End Transformation: Building capabilities not just for cost optimization but for strategic growth, resilience, and market agility.
Championing Women Empowerment & Inclusive Leadership
Prashobh is a passionate advocate for women empowerment and gender equity in technology leadership. At Kyndryl, he has made it a priority to:
- Increase Women in Leadership: Ensure that GCC leadership teams are gender-balanced and actively mentor women to senior roles.
- Enable Women-Led Innovation Labs: Create platforms where women professionals lead product innovation, client engagement, and AI-driven solutioning.
- Foster an Inclusive Culture: Develop policies, training, and sponsorship programs that empower underrepresented groups to thrive in high-tech careers.
His philosophy is simple yet transformative: diverse teams produce better outcomes. Under his stewardship, Kyndryl’s GCCs are evolving into inclusive, high-performance workplaces where diverse voices drive the agenda and shape the future of enterprise technology.
Leadership Philosophy: Growth with Purpose
Prashobh brings a “growth with purpose” philosophy to every role he has held. For him, leadership is not just about driving metrics but about creating ecosystems where people, technology, and culture converge to deliver long-term impact. His guiding principles include:
- Innovation at Scale: Using AI, automation, and cloud-native infrastructure to disrupt and accelerate.
- Customer Centricity: Aligning GCC outcomes tightly to client business imperatives.
- Talent Empowerment: Building strong career pathways, mentorship models, and leadership pipelines.
- Sustainability & Ethics: Embedding ESG principles in every transformation initiative to deliver responsible growth.
Why This Appointment Matters to the Industry
The GCC model is undergoing a renaissance. No longer confined to back-office operations, today’s GCCs are strategic assets driving revenue, innovation, and competitive advantage. Prashobh’s deep experience in technology services, consulting, and leadership development uniquely positions him to:
- Build globally integrated centers that deliver both speed and specialization.
- Lead the next wave of digital transformation powered by AI and cloud ecosystems.
- Enable women and diverse leaders to thrive at the forefront of enterprise technology.
- Redefine enterprise resilience in an era of distributed work and digital disruption.
With Prashobh at the helm, Kyndryl is set to become the gold standard for GCC innovation and inclusion.
Perspective
At CXO Gateway, we spotlight leaders who don’t just adapt to change but create it. Prashobh Chandralayam embodies the next generation of global leadership — blending strategic acumen, inclusive thinking, and technology-driven innovation. His story inspires organizations everywhere to invest in diversity, data, and purpose-led growth as the cornerstones of sustainable success.