Strengthening Payer-Provider Collaboration, Revenue Cycle Innovation, and Healthcare Operational Excellence
Mayo Clinic has appointed Marie Reisdorfer as Director, Revenue Cycle Payer-Provider Coordination, marking another significant step in a career spanning more than 18 years with the organization and encompassing healthcare operations, quality improvement, digital health, product management, workforce solutions, and clinical laboratory quality management.
Based remotely, Reisdorfer brings extensive experience across multiple areas of Mayo Clinic’s enterprise operations. Her career demonstrates a consistent progression from clinical and quality-focused responsibilities into increasingly strategic roles involving digital transformation, enterprise product management, operational leadership, and now revenue cycle payer-provider coordination.
In her new role, Reisdorfer will focus on strengthening payer-provider partnerships, leveraging analytics to identify and resolve reimbursement opportunities, and advancing operational excellence across the revenue cycle.
Advancing Payer-Provider Coordination at Mayo Clinic
As Director, Revenue Cycle Payer-Provider Coordination, Reisdorfer takes on a strategic role focused on improving collaboration between Mayo Clinic and payer organizations.
Effective payer-provider coordination is increasingly important within the healthcare ecosystem, where reimbursement complexity, evolving payment models, data-driven decision-making, and operational efficiency continue to shape financial and patient-care outcomes.
Reisdorfer’s broad experience across healthcare operations and digital transformation provides a strong foundation for this mandate.
Her focus on analytics and reimbursement opportunities also reflects the growing importance of using data to identify operational gaps, improve processes, and create stronger alignment between healthcare providers and payers.
By bringing together relationship management, analytics, and operational excellence, her role can contribute to more efficient revenue cycle processes and stronger organizational performance.
Bringing Enterprise Experience to Revenue Cycle Leadership
Reisdorfer’s latest appointment builds on an extensive career within Mayo Clinic.
Before becoming Director, she served as Principal Product Manager for Workforce Management & Credentialing, where she led enterprise digital solutions designed to transform HR operations, workforce lifecycle management, and provider credentialing.
Her work required collaboration across HR, Administration, Regulatory, and IT, giving her experience in navigating complex enterprise environments and aligning technology initiatives with organizational priorities.
This experience is particularly relevant to her current leadership role, where cross-functional coordination and enterprise-level collaboration are central to successful outcomes.
Leading Digital Enablement and Healthcare Transformation
From March 2023 to September 2025, Reisdorfer served as Director of Digital Enablement and Chief of Staff for Mayo Clinic’s Center for Digital Health.
The role represented a major evolution in her career, moving her into a leadership position focused on digital enablement and strategic coordination.
Her experience in the Center for Digital Health strengthened her understanding of how technology can support healthcare transformation, improve workflows, and enable organizations to operate more effectively.
It also positioned her to work across stakeholders and initiatives requiring strategic alignment, operational discipline, and change management.
These capabilities now complement her revenue cycle responsibilities as healthcare organizations increasingly rely on digital tools and analytics to improve financial and operational performance.
Building Operational Excellence Through Quality Leadership
Reisdorfer previously served as Quality Manager at Mayo Clinic from November 2018 to March 2023.
Her responsibilities in quality management built on an earlier career focused heavily on quality assurance, process improvement, healthcare operations, and performance management.
Quality leadership has been a recurring theme throughout her Mayo Clinic journey, giving her a strong foundation for identifying process opportunities and developing sustainable improvements.
Her ability to connect quality principles with operational execution has helped shape a leadership profile focused on measurable outcomes and continuous improvement.
Managing Population Health Operations
Alongside her Quality Manager responsibilities, Reisdorfer served as Operations Manager for Population Health from December 2016 to March 2023.
This role expanded her experience in healthcare operations and management while exposing her to the complexities of coordinating services and initiatives across population health programs.
The combination of operations and quality responsibilities strengthened her ability to evaluate processes from multiple perspectives and support initiatives designed to improve organizational performance.
Her population health experience also contributes to a broader understanding of the healthcare ecosystem—one that extends beyond individual services toward coordinated, system-level outcomes.
Supporting Mayo Clinic’s Telemedicine Evolution
Earlier in her management career, Reisdorfer served as Operations Manager for Mayo Clinic’s Telemedicine initiatives, including eConsults and the Referring Provider Portal.
From 2015 to 2016, she worked on enterprise telemedicine initiatives designed to support connections between Mayo Clinic and referring providers.
This experience came during a period of significant evolution in digital healthcare and helped build her expertise in healthcare technology, operational management, provider engagement, and digital workflows.
Her early involvement in telemedicine provides an important perspective on the long-term transformation of healthcare delivery and digital enablement.
Driving Quality Improvement Across Mayo Clinic’s Community Practices
From 2012 to 2015, Reisdorfer served as a Quality Improvement Advisor, focusing on chronic and preventive services across 73 Mayo Clinic community practice sites.
This was an important stage in her professional development, expanding her responsibilities from individual quality functions to broader enterprise and multi-site improvement initiatives.
Her work focused on quality improvement across a large network of community practices, requiring coordination, process analysis, stakeholder engagement, and consistent implementation.
The experience helped establish the quality and operational foundation that would later support her transition into management and strategic leadership.
Beginning Her Leadership Journey in Quality Management
Reisdorfer began developing her quality management expertise at Mayo Clinic as a Quality Specialist, following her initial experience in clinical laboratory operations.
In this role, she developed capabilities in quality assurance and change management, strengthening her understanding of healthcare processes and organizational improvement.
Her earlier clinical experience gave her a direct understanding of healthcare delivery environments and the importance of accuracy, consistency, quality, and operational reliability.
Starting in Clinical Laboratory Operations
Reisdorfer’s Mayo Clinic career began in 2008 as a Clinical Laboratory Technologist, followed by experience in Clinical Laboratory Quality Management.
These roles provided the clinical and operational foundation for her subsequent career.
Moving from laboratory operations into quality management and then healthcare operations, digital health, product management, and revenue cycle leadership demonstrates a broad professional evolution.
Her career illustrates how clinical experience can become a foundation for increasingly strategic healthcare leadership when combined with operational, technological, and quality expertise.
Expanding Expertise Through Product Leadership
Reisdorfer has also expanded her professional capabilities through her membership with Product School, where she has been part of a global community for product leaders since December 2025.
The community connects product professionals and senior leaders around product innovation, leadership development, and modern product management practices.
This engagement complements her experience as Principal Product Manager and reinforces her interest in enterprise digital solutions and innovation.
Contributing to Community and Public Service
Beyond her Mayo Clinic responsibilities, Reisdorfer serves on the Minnesota State Academy for the Blind Site Council through the Office of the Minnesota Secretary of State.
Her involvement reflects an additional commitment to community engagement and public service.
This role adds another dimension to her professional profile, extending her leadership and governance experience beyond healthcare operations.
A Career Defined by Continuous Transformation
Reisdorfer’s professional journey is notable for its breadth.
She has moved through several interconnected areas of healthcare, including:
- Clinical laboratory operations
- Quality management
- Quality improvement
- Population health
- Telemedicine
- Digital health
- Enterprise product management
- Workforce management and credentialing
- Revenue cycle coordination
Rather than following a single functional path, her career has evolved through a series of strategic transitions that have expanded her understanding of healthcare organizations from clinical operations to enterprise transformation.
This breadth gives her a distinctive perspective as she takes on responsibility for payer-provider coordination.
Connecting Healthcare Operations, Technology, and Revenue
Reisdorfer’s appointment comes at a time when healthcare organizations are increasingly connecting operational performance with technology, analytics, and financial sustainability.
Revenue cycle management is no longer solely a finance function. It intersects with clinical workflows, technology platforms, provider relationships, documentation, data, payer processes, and enterprise operations.
Her experience across these areas provides a valuable foundation for navigating this increasingly interconnected environment.
Her background in digital health and product management, combined with years of quality and operational leadership, can support a data-driven approach to identifying reimbursement opportunities and improving coordination between stakeholders.
Shaping the Future of Payer-Provider Collaboration
As Director, Revenue Cycle Payer-Provider Coordination, Reisdorfer is positioned to help Mayo Clinic strengthen relationships with payer organizations while identifying opportunities to improve reimbursement processes and operational efficiency.
Her career demonstrates an ability to work across functions and connect diverse stakeholders around shared objectives.
That experience can be particularly valuable in payer-provider environments, where successful outcomes depend on collaboration, data transparency, process discipline, and continuous improvement.
Her focus on analytics also aligns with the broader movement toward more intelligent and data-driven revenue cycle management.
A Leadership Journey Built at Mayo Clinic
Few elements define Reisdorfer’s career more strongly than her long-standing association with Mayo Clinic.
Over more than 18 years, she has progressed from Clinical Laboratory Technologist to Director, gaining experience across clinical operations, quality, population health, telemedicine, digital health, product management, and revenue cycle coordination.
This progression reflects both professional adaptability and a deep understanding of Mayo Clinic’s evolving operational environment.
Her journey demonstrates how long-term institutional experience can become a strategic advantage when combined with continuous learning and willingness to embrace new areas of responsibility.
Looking Ahead
Reisdorfer’s appointment as Director, Revenue Cycle Payer-Provider Coordination represents a natural progression of her broad healthcare leadership journey.
With experience spanning clinical operations, quality improvement, digital transformation, enterprise product management, and operational leadership, she brings a multidisciplinary perspective to one of healthcare’s increasingly important strategic areas.
Her focus on payer-provider partnerships, analytics, reimbursement opportunities, and operational excellence positions her to contribute to Mayo Clinic’s continued efforts to strengthen its revenue cycle capabilities.
As healthcare organizations continue to navigate financial complexity and digital transformation, leaders who can connect technology, operations, quality, and financial performance will play an increasingly important role.
Reisdorfer’s career places her firmly within that evolving leadership landscape.
CXO Gateway Perspective
CXO Gateway continues to spotlight leaders whose careers demonstrate innovation, transformation, and meaningful contributions to the future of business and industry.
Marie Reisdorfer’s appointment as Director, Revenue Cycle Payer-Provider Coordination at Mayo Clinic highlights the growing importance of multidisciplinary leadership in healthcare.
Her journey–from clinical laboratory operations and quality improvement to digital health, enterprise product management, and revenue cycle leadership–demonstrates how continuous learning and cross-functional experience can create a powerful foundation for executive leadership.
As she takes on her new mandate, Reisdorfer is positioned to help advance payer-provider collaboration, data-driven reimbursement opportunities, and operational excellence, contributing to the continued evolution of healthcare revenue cycle management at Mayo Clinic.