Driving Workforce Innovation, Commercial Excellence, and AI-Powered Talent Solutions
In a significant leadership appointment within the healthcare workforce and talent solutions industry, Kristy Willis has been named Chief Commercial Officer at AMN Healthcare, marking the latest milestone in a career spanning nearly three decades of commercial leadership, operational transformation, and workforce innovation.
Known for building high-performing organizations and delivering scalable talent solutions, Kristy brings extensive experience across staffing, sales, operations, and executive leadership. Her appointment reinforces AMN Healthcare’s commitment to delivering integrated workforce solutions while leveraging technology and AI to redefine healthcare talent management.
Stepping Into the Chief Commercial Officer Role at AMN Healthcare
As Chief Commercial Officer, Kristy Willis leads AMN Healthcare’s newly integrated commercial organization, bringing together multiple teams to accelerate growth and strengthen the company’s total talent solutions strategy.
Her responsibilities include:
- Leading unified commercial operations across the organization
- Expanding talent solutions across acute and nonacute care settings
- Strengthening customer relationships and market competitiveness
- Enhancing service delivery through the AI-powered Workwise platform
- Driving growth initiatives and client satisfaction
- Aligning sales, operations, and strategic execution across business units
Her role places her at the center of AMN Healthcare’s mission to help healthcare organizations address workforce challenges through innovation and technology-enabled solutions.
Building a Legacy of Growth at PeopleReady
Before joining AMN Healthcare, Kristy spent more than seven years with PeopleReady, where she progressed through several executive positions, including:
- Chief Sales Officer
- Chief Sales & Operations Officer
- President
During this period, she played a pivotal role in expanding the company’s market presence and strengthening its operational capabilities.
As President, she:
- Guided strategic growth initiatives across the organization
- Strengthened sales and operational alignment
- Enhanced customer experience and service delivery
- Developed high-performing teams and leadership capabilities
- Positioned the organization for sustainable long-term success
Her tenure reflected a leadership approach centered on execution, innovation, and customer value creation.
Leading Large-Scale Operations at The Adecco Group
One of the defining chapters of Kristy’s career came during her twelve-year tenure with The Adecco Group, where she served as Senior Vice President, Western Division.
In this role, she:
- Oversaw approximately $800 million in revenues
- Managed operations across 19 states
- Led a workforce of more than 500 professionals
- Directed sales, fulfillment, service delivery, and financial performance
- Designed and implemented MSP, BPO, and VMS solutions
- Supported clients across industries including engineering, finance, manufacturing, logistics, healthcare, hospitality, legal, and marketing
Her ability to manage complex organizations and deliver large-scale workforce solutions established her reputation as an influential commercial leader.
Foundations Built Through Progressive Leadership at Adecco
Kristy’s journey with Adecco began years earlier, where she held progressive leadership roles including:
- Regional Vice President
- Senior Regional Vice President
These experiences provided her with deep expertise in:
- Business development
- Revenue growth
- Customer engagement
- Workforce management
- Talent acquisition and delivery
- Leadership development
The strong foundation she built during this period would later shape her executive leadership style and strategic vision.
Leadership Philosophy: Connecting People, Performance, and Innovation
Throughout her career, Kristy Willis has consistently demonstrated a leadership philosophy grounded in:
- Customer-centric growth strategies
- Empowering teams to achieve exceptional results
- Aligning sales and operations for greater impact
- Leveraging technology to enhance workforce solutions
- Building sustainable organizations through collaboration and innovation
Her ability to combine commercial excellence with operational discipline has enabled her to deliver meaningful outcomes across multiple organizations and industries.
Shaping the Future of Healthcare Workforce Solutions
As healthcare systems increasingly face talent shortages and evolving workforce demands, the industry requires leaders who can blend strategic vision with innovation and execution.
Kristy Willis‘ appointment as Chief Commercial Officer at AMN Healthcare positions her to help shape the next generation of workforce solutions through integrated services, AI-powered capabilities, and customer-focused strategies.
CXO Gateway Reflection
At CXO Gateway, we view Kristy Willis‘ appointment as Chief Commercial Officer at AMN Healthcare as a testament to the power of transformational leadership in the talent solutions industry.
From leading billion-dollar operations and managing large-scale teams to driving innovation in workforce solutions, Kristy’s career reflects a commitment to growth, collaboration, and customer success. As AMN Healthcare continues to advance healthcare staffing and workforce management, her leadership will play a critical role in shaping the future of talent solutions across the healthcare ecosystem.